Privacy Policy
Privacy Policy
Last updated: 04/03/2026
ELUNAVIBE operates this online store and website, including all related information, content, features, tools, products, and services ("clothing sales"), in order to provide customers with an online shopping experience.
This store is hosted by Shopify, which allows us to provide you with our Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our site, use our Services, make a purchase, or communicate with us.
By using our Services, you acknowledge that you have read this Privacy Policy and understand how your data is collected, used, and processed.
1. Personal Information We Collect
When we use the term “personal information,” we refer to information that can identify you directly or indirectly.
This may include:
- Contact details: first name, last name, address, billing address, shipping address, phone number, email address
- Financial information: payment details, card information, transaction history
- Account information: login credentials, preferences
- Transactional information: products viewed, added to cart, purchased, returned, or exchanged
- Communications: messages sent to customer support
- Technical information: IP address, browser, device used
- Usage data: interactions and browsing activity
2. Sources of Information
We collect information:
- Directly from you (account creation, orders, contact)
- Automatically through cookies and similar technologies
- From our service providers
- From third-party partners
3. Use of Personal Information
We use your data for:
Providing Services
- Processing orders and payments
- Managing your account
- Organizing delivery
- Handling returns and exchanges
- Personalizing your experience
Marketing
- Sending promotional emails
- Displaying personalized ads
Security and Fraud Prevention
- Verifying accounts
- Detecting fraudulent activity
Communication
- Responding to your requests
- Providing customer support
Legal Obligations
- Complying with applicable laws
- Responding to legal requests
4. Sharing of Information
We may share your data with:
- Shopify (store hosting provider)
- Technical service providers (payment, logistics, support)
- Marketing partners
- Legal authorities if required
- In the event of a merger or business transaction
5. Relationship with Shopify
Our store is hosted by Shopify, which processes certain information to ensure the proper functioning of the Services.
For more details, please refer to Shopify’s official Privacy Policy.
6. Children’s Data
Our Services are not intended for children. We do not knowingly collect personal data from minors.
7. Data Security and Retention
We implement reasonable security measures to protect your information.
We retain your data only as long as necessary for the purposes outlined or to comply with legal obligations.
8. Your Rights
Depending on your location, you may have the following rights:
- Right of access
- Right to rectification
- Right to deletion
- Right to data portability
- Right to object
- Right to withdraw consent
To exercise your rights, contact us at:
9. International Transfers
Your data may be transferred and processed outside your country of residence, in compliance with applicable legal frameworks.
10. Changes
We may update this Privacy Policy at any time. The updated date will be indicated at the top of the document.
11. Contact
For any questions regarding this Privacy Policy, please contact us:
Email: contact@elunavibe.com
Address: 47 rue Vivienne – 75002 Paris